Courses and Classes run by Small World Theatre
Unfortunately we are unable to offer refunds, all sales and places on courses are final. However, students are free to transfer their place on a course, class or workshop to another student. Please let us know prior to attendance of any changes, with regards to who is attending, and ensure that they have also read the terms and conditions before attending the class.
The replacement student must be of the relevant experience level to the class to be taken. If there is any doubt of the replacement and capabilities within this class, then please feel free to email us to discuss suitability. This will also be the discretion of the teacher in that discipline.
Cancellations are only permitted in exceptional circumstances, however bookings are transferable between persons. Small World Theatre Ltd will not accept cancellation on any course unless due to an official medical complaint. To meet the criteria of a medical cancellation, proof in the form of a doctor’s note (confirming that the student is not permitted to participate) must be provided.
All sales and places on courses are final upon payment and no cash refunds will be given. See above for our refund policy regarding class and course transfers. If Small World Theatre Ltd needs to cancel a class, then any purchased credits will be redeemable on any alternative class of the same price and with availability. The expiration on this class credit will be extended to ensure that the class is usable.
All decisions regarding the running or cancellation of any classes or courses are at the absolute discretion of the Small World Theatre Ltd, whose decision shall be final.
Live Events at Small World Theatre
Refunds and Exchanges
Small World Theatre accepts tickets for refund up to 7 days in advance of a performance and we will issue you with a full refund. We are not able to refund after 7 days. In the event of a full-house, we will endeavour to re-sale your ticket on your behalf, but there are no guarantees.
Alternatively, we are able to exchange your tickets for a similar event presented by Small World Theatre.
Gift Vouchers cannot be exchanged for cash. If any product purchased with a voucher is exchanged or refunded, any money owing will be added to the balance on the gift/ credit voucher.