Courses and Classes run by Small World Theatre

Syrcas Byd Bychan Cancellation Policy

All class or workshop fees are non-refundable unless the class is cancelled by Small World Theatre. We aim to notify Syrcas Byd Bychan students at the earliest possible opportunity and refund you in full. If you are unable to attend due to an injury incurred during a Syrcas Byd Bychan class, it is at our discretion that a postponement or refund will be offered where possible. To meet the criteria of a medical cancellation, proof in the form of a doctor’s note (confirming that the student is not permitted to participate) must be provided.

COVID Secure Measures

Following Welsh Government and Public Health Wales guidance, classes may need to be cancelled or postponed at short notice. In these circumstances you will be refunded for the session(s) that are affected.

If you are experiencing CV-19 symptoms, you are required to stay at home and self-isolate. In which case your fee will be carried forward into the next term. Please follow Welsh Government’s stay at home guidance for households with possible coronavirus https://gov.wales/self-isolation-stay-home-guidance-households-possible-coronavirus

All decisions regarding the running or cancellation of any classes or courses are at the absolute discretion of the Small World Theatre Ltd, whose decision shall be final.

Live Broadcast Events at Small World Theatre

Refunds and Exchanges

Small World Theatre accepts tickets for refund up to 7 days in advance of a live broadcast performance and we will issue you with a full refund. We are not able to refund after 7 days.

Alternatively, we are able to exchange your tickets for a similar event presented by Small World Theatre.

Gift Vouchers

Gift Vouchers cannot be exchanged for cash. If any product purchased with a voucher is exchanged or refunded, any money owing will be added to the balance on the gift/ credit voucher.